Support

Frequently asked questions

Everything you need to know about getting started with Spektra+.

What platforms does Spektra+ support?

Spektra+ runs on Windows, macOS, Android, iOS and Linux, ensuring flexibility across your preferred operating systems.

How do I install the software correctly?

Download the installer from our official site, run it with administrator rights, and follow the on-screen prompts to complete setup. For mobile devices, the app is available on the Apple App Store or Google Play.

How do I connect to my lighting devices?

Create a project inside Spektra+, then discover your lighting controllers on the network. Spektra+ communicates with eDIDIO controllers over Ethernet, so once a controller is on the same network it will appear ready to configure.

How do I configure a project?

Set up each controller and create colour-control zones. From there you can build sequences, themes and schedules to match your installation.

What do I do if something isn't working?

Use the built-in test tools to verify each zone, then troubleshoot any fixtures that don't respond. If you're still stuck, reach our engineers directly at hello@creativelighting.com.au.

Installation & setup guide

Up and running in five steps

Download & prepare

Obtain the installer and verify system requirements.

Install

Run the installer with your language and directory preferences.

Connect

Create a project and discover lighting controllers.

Configure

Set up each controller and create colour-control zones.

Test

Verify and troubleshoot — your app is ready for use.

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General

Questions about the app or your project.

hello@creativelighting.com.au
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Support

Technical help from our engineers.

hello@creativelighting.com.au
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Phone

Talk to a real person during business hours.

+61 7 3282 8777