Support

Frequently asked questions

Everything you need to know about getting started with Spektra+.

What platforms does Spektra+ support?

Spektra+ runs on Windows, macOS, Android, iOS and Linux, ensuring flexibility across your preferred operating systems.

How do I install the software correctly?

For desktop, download it from our GitHub release page. For mobile, get it from the Apple App Store or Google Play.

How do I connect to my lighting devices?

Create a project inside Spektra+, then discover your lighting controllers on the network. Spektra+ communicates with eDIDIO controllers over Ethernet, so once a controller is on the same network it will appear ready to configure.

How do I configure a project?

Set up each controller and create colour-control zones. From there you can build sequences, themes and schedules to match your installation.

How much does Spektra+ cost?

Spektra+ is free to download, and the Free plan covers small jobs: up to 2 zones per controller, 3 sequence types and up to 6 sequences. Paid plans (Silver, Gold and Unlimited) add DALI commissioning tools, calendar scheduling and live shows, 10 zones per controller, all 8 sequence types and up to 144 sequences. The plans differ by how many controllers they support. See plans and pricing for current prices.

What hardware do I need?

Spektra+ configures and controls Creative Lighting's eDIDIO Series 10 controllers, which drive your DALI and DMX lighting. You need at least one controller on the same network as the device running the app.

Does the lighting keep running when the app is closed?

Yes. Sequences, themes, shows and schedules are stored on the controller. Once an installation is commissioned it runs on its own, without the app or a PC connected. See the colour control specifier brief for detail.

Do I need an account?

No. You can use Spektra+ without signing in. Signing in with Google or Apple is optional and lets your subscription follow you across your devices. See our Privacy Policy for how sign-in details are handled.

How do I manage or cancel a subscription?

Subscriptions are billed through the Apple App Store, Google Play, or Paddle for desktop. To cancel, use the account or subscription settings of the store you bought it from; cancellation takes effect at the end of the current paid term. Full details are in the Terms of Service.

What do I do if something isn't working?

Use the built-in test tools to verify each zone, then troubleshoot any fixtures that don't respond. If you're still stuck, reach our engineers directly at hello@creativelighting.com.au.

Installation & setup guide

Up and running in five steps

Download & prepare

Obtain the installer and verify system requirements.

Install

Run the installer with your language and directory preferences.

Connect

Create a project and discover lighting controllers.

Configure

Set up each controller and create colour-control zones.

Test

Verify and troubleshoot — your app is ready for use.

✉️

Email us

Questions about the app, your project, or technical help from our engineers.

hello@creativelighting.com.au
📞

Phone

Talk to a real person during business hours.

+61 7 3282 8777